Webchat or livechat is essential for modern businesses because it offers:

1. Instant Customer Support: Provide real-time assistance, improving customer satisfaction and reducing wait times.

2. 24/7 Availability: Engage with customers round the clock, ensuring no query goes unanswered, even outside business hours.

3. Increased Conversions: Immediate responses can help convert visitors into leads and customers more effectively.

4. Enhanced Customer Experience: Personalize interactions and offer tailored recommendations, boosting customer loyalty.

5. Cost Efficiency: Reduce the need for extensive customer service teams by automating responses to common queries.

6. Valuable Insights: Gain insights into customer behavior and preferences through chat transcripts, helping refine your services and products.

7. Competitive Edge: Stay ahead of competitors by offering superior customer service through quick and efficient webchat support.

Investing in webchat/livechat solutions like Chatibots can significantly enhance customer engagement, streamline support processes, and drive business growth.

No, the standard webchat widget does not support custom branding. However, we offer an advanced solution that allows for complete customization. For more details and to upgrade, please contact us at support@chatibots.com

No. You can try our 14 Day Free trial. No Credit Card Required.

Yes, if you are unhappy with our service, we offer a 30-day money-back guarantee.

- Flow Protection: Agencies can create flows and install them in client accounts as templates. Control the visibility of flow contents for accounts using your template.

- Admin Roles: Restrict client permissions to specific resources like Contacts, Inbox, and Analytics, while limiting access to Flows.

- Bot Protection: When you connect a client’s Facebook page, Instagram account, or WABA, no other admin can reconnect it, ensuring your control over bot administration.

- Template Store: Access a marketplace of free templates and flows to expedite bot creation..

- Lifetime Deal: Get a lifetime deal for $299, paying once for your Agency Account. (Only One LTD per month available. Qualification process applies)

- Custom Pricing for Clients: Customised billing for clients, offering fully loaded accounts with all channels and integrations for just $49 per month.

For more details and inquiries, please contact us at support@chatibots.com

Yes, since May 19th, 2022, Meta (formerly Facebook) has made access to the Official WhatsApp Business API free for all businesses around the world. A $35 WhatsApp channel setup fee applies. LEARN MORE

You are charged the same day you upgrade to the paid plan. The day you upgrade your account will determine your billing cycle. For example, if you upgrade on the 2nd of the month, you will always be billed on the 2nd.

Yes, Chatibots is GDPR compliant. Contact us at support@chatibots.com to find out how we achieve this.

Yes, Chatibots offers integration with Messenger, Instagram, WhatsApp, Google My Business, Telegram, Viber, SMS, email, and webchat. These additional channels are not included with the standard webchat account but can be arranged as required. There is a one-time setup fee of $35 for each channel.

Does Chatibots Reply to Facebook and Instagram Comments?

Yes, Chatibots has full integration with Facebook and Instagram for comment replies. Enhance your engagement, provide instant support, and boost sales with our automation features:

Instagram:

- Automatically reply to messages (DM)

- Automatically reply to IG post comments

- Automatically reply to story replies

- Automatically reply to story mentions

Facebook:

- Automatically reply to messages

- Automatically reply to Facebook comments

- Automatically reply to story replies

No matter how they contact you, ChatGPT works for you. Automate your business on Facebook for free, drive sales and loyalty, and streamline your lead qualification process with Messenger automation..

A $35 fee per channel connection applies.

Yes, you can have unlimited team members on your account. If you choose to have your team develop chatbots, that’s perfectly fine. Additionally, Chatibots offers custom development services at $100 per hour or a negotiated fixed price if you provide a scope of work document.